ScreenCam Support
Need help making a visual guide? Email [email protected]. You can also visit our Telegram group or QQ group.
How do I make a guide?
- Tap Start Recording and confirm ScreenCam in the iOS broadcast panel, or tap Import Video to choose an existing recording from Files.
- Stop the recording and open the saved project. Trim the video if needed.
- Open Steps, move the playhead to an important moment, and tap Add Step. You can also review scene-change suggestions.
- Enter the step title, instruction, and optional note. Tap Annotate Frame to add arrows, shapes, numbers, text, highlights, or privacy blur.
- Export the video. A project with saved steps also prepares a one-step-per-page PDF. You can share the PDF and step images from the delivery screen.
Can I change an annotation later?
Yes. Tap Select, then tap an existing mark or choose it from Layers. Drag it to move it, drag a handle to resize a shape or arrow, use the size and color controls, or delete the selected mark. Drawing tools create a single mark per drag and return to selection mode. Text and number marks use Add to place them on the screenshot.
Why is part of my recording black or silent?
iOS can block protected video and some app audio. Check the app-audio and microphone settings before recording. ReplayKit recording begins after you confirm the iOS broadcast panel.
Can I hide private details?
Use Blur in the step annotation editor for screenshot details. For video, use Sensitive Blur on a clip and choose blur, pixelation, or a black cover for the needed time range.
What is included in Free and Pro?
Free includes recording, import, essential editing, steps, basic annotations, PDF, and step images, plus watermark-free video up to 720p / 30 fps. Pro currently adds 1080p/2K recording and export, 50/60 fps, higher bitrates, and HDR. PPT, Excel, branded templates, and batch export are not yet available.
Where are my files? How do I restore purchases?
Projects stay on your device. Video can be saved to Photos or Files; PDFs and images can be sent through Files or the share sheet. Open Settings → ScreenCam Pro → Restore Purchases to ask Apple to restore an eligible purchase. To delete local project data, delete the project or app; remove any copies you saved elsewhere separately.
ScreenCam supports iPhone and iPad running iOS 17 or later.