Last Updated: April 23, 2026
Welcome to the ImageTiny support center. This page explains the most common questions about local image workflows, privacy, export behavior, and optional purchases.
Frequently Asked Questions
Are my photos uploaded to your server for processing?
No. ImageTiny's core image processing workflow runs locally on your device. We do not upload your selected photos to our servers for compression, resizing, cropping, format conversion, or metadata cleanup.
What can I do in ImageTiny?
Depending on your device and selected file types, ImageTiny can help you:
- compress images to smaller file sizes
- resize and crop images
- convert between supported image formats
- remove EXIF and GPS metadata
- export to Photos, Files, or the share sheet
What import sources are supported?
ImageTiny supports importing from Photos, Files, pasteboard, and a user-provided public HTTPS image URL.
Does ImageTiny require an account or login?
No. ImageTiny does not require an account, login, or demo credentials for its core workflow.
Does ImageTiny offer subscriptions or paid upgrades?
ImageTiny may offer optional paid upgrades through Apple StoreKit. Product availability, pricing, and storefront details can vary by App Store region.
Why did an image fail to process?
Processing can fail for reasons such as:
- an unsupported or partially corrupted source file
- not enough free storage for temporary processing
- export restrictions from the selected destination
- a network failure while importing from a user-provided HTTPS image URL
Where are processed images saved?
You choose the destination when exporting. Depending on the workflow, results can be saved to Photos, Files, or shared through system share options.
How can I get help?
If you want to report a bug, request a feature, or ask a product question, contact us at:
Email: [email protected]
To help us investigate faster, please include:
- your device model
- your OS version
- the original file type or import source
- a short description of what happened
We aim to respond within 7 business days.