For PresentCam help, contact:
- Email: [email protected]
- Community: join our Telegram group for updates and tips (users in mainland China can join the QQ group)
Common questions
What can PresentCam do?
PresentCam turns PDFs and images into annotated, presenter-led explainer videos: import user-selected material, annotate it live with a pen, highlighter, or laser pointer, explain on camera with microphone audio and the built-in teleprompter, preview the presenter layout, and export one composited MP4.
Do I need an account?
No. PresentCam does not require account registration. Projects, slides, scripts, clips, annotations, and settings are stored locally on your device.
Does PresentCam collect analytics or track me?
No. PresentCam does not include advertising SDKs, third-party analytics trackers, or cross-app tracking, and it does not collect personal information. All recording, compositing, and export happens on-device.
What devices is PresentCam designed for?
PresentCam supports iPhone and iPad running iOS 17 or later.
Can I change the camera shape after recording?
Yes. PresentCam records a camera-only track and applies the portrait shape and layout at view time, so in the preview you can switch the camera bubble's shape, window ratio, and position instantly without re-recording. The final pixels are baked once, at export.
What does PresentCam Pro unlock?
Pro adds 2K/4K, 50/60 fps, HDR, and higher-bitrate delivery options. Recording length is unlimited and exports carry no watermark at every tier. Choose a Monthly or Yearly auto-renewable subscription, or a one-time Lifetime purchase.
How do I restore Pro?
Open PresentCam, go to Settings, tap the PresentCam Pro card, then tap Restore Purchases.
How do I manage refunds, cancellations, or subscription billing?
Purchases and subscriptions are handled by Apple. Open Settings on your device, tap your Apple ID, then tap Subscriptions to manage or cancel. For refunds and billing, use the App Store or Apple Support purchase/subscription pages.
What should I include in a support email?
Please include your device model, iOS version, PresentCam app version, whether you are using Pro, and a short description of the issue (and a screen recording if possible).